Governance and planning
I translate business needs and constraints into priorities, initiatives and clear accountabilities, maintaining an overall view of the IT function and its evolution.
Tommaso Rosso Chioso
IT Manager
I make IT easier to govern, more resilient and better aligned with business priorities.
IT Governance · Risk & Continuity · Business Alignment
I hold end-to-end responsibility for the IT function across an international industrial group. I govern priorities, budgets, vendors, risk, continuity and systems evolution, aligning senior management, business functions and technology partners.
01 Profile
Technology, processes and accountability must work as one system.
From technical depth to IT function governance: a career built by connecting operational reality, decisions and organisation.
Experience · End-to-end scope · Alignment
I hold end-to-end responsibility for the Information Systems function across an international industrial group. I oversee infrastructure and business applications, budgets, vendors and contracts, security and compliance, business continuity and transformation initiatives, while supporting senior management in setting IT priorities.
This responsibility is grounded in twenty years of experience spanning IT support, software development, analysis, technology consulting in banking and information systems management in an industrial environment. That journey enables me to consider people, processes, technology and decisions together.
Technical knowledge keeps my decisions connected to operational reality. My distinctive contribution lies in setting priorities, governing risk and investment, coordinating stakeholders and vendors, and creating the conditions for IT to evolve sustainably.
Professional credentialsITIL® 4 Strategic LeaderISIPM Project Management
02 Responsibilities
Governing IT means connecting decisions, continuity and change.
From understanding an operational need to comparing alternatives, setting priorities and coordinating delivery, I treat IT as a continuous cycle of decision, accountability and long-term sustainability.
Priorities · Accountability · Delivery
Risk and continuity
I assess dependencies and points of fragility, set intervention priorities and guide systems evolution with a consistent focus on business continuity.
Vendors and investment
I plan and control the IT budget, manage vendors, consultants and technology contracts, and assess solutions in economic, organisational and long-term sustainability terms.
Systems and processes
I guide the evolution of applications and infrastructure in line with business processes, ensuring that each solution fits the way the organisation operates and makes decisions.
Data and decisions
I turn operational data and information needs into clear tools for people who need to monitor, prioritise and decide.
People and alignment
I align senior management, business functions, users, specialists and external partners by making objectives, roles, dependencies and decision criteria explicit.
03 Selected work
Decisions and transformations that make IT easier to govern.
Four corporate experiences show how I govern different forms of complexity: international and industrial systems, management information and operational resilience.
ERP · Integration · Data · Resilience
Coordinating an international ERP rollout
I coordinated the full ERP rollout to an overseas group company, keeping processes, configuration, integrations and go-live aligned through to day-to-day operational use.
Read the case studyFrom software selection to MES–ERP integration
I coordinated the journey from software selection to implementation and MES–ERP integration, connecting production needs, selection criteria, information flows and overall process consistency.
Read the case studyTurning data into management insight
I built a Business Intelligence system for senior management and the Sales function, creating an information layer designed to make data easier to interpret and use in decision-making.
Read the case studyBuilding a more resilient and better-governed IT environment
I defined and coordinated a programme that brought together high-availability architecture, asset management, centralised updates and redesigned IT processes.
Read the case study04 Independent projects
The same approach, applied to different domains.
Selected initiatives that connect domain knowledge, user needs, processes and technology, without becoming a software-development portfolio.
Domain · Users · Maintainability
Railways Run
An independent railway project built around rules, constraints and relationships between components. Its evolution requires complex specialist knowledge to be translated into a coherent system that remains understandable and maintainable.
CroceVerdeCasale.it and My Croce
A digital ecosystem developed for Croce Verde Casale, comprising CroceVerdeCasale.it and My Croce, the management system supporting internal processes.
05 Approach
Make the problem clear before choosing the solution.
Contexts change, but the approach remains consistent: understand the system as a whole, make decisions explicit and build solutions that can still be governed after the project ends.
Understand the context
I start with processes, the people involved, constraints and expected outcomes. A technology request is often the visible part of a wider organisational need.
Make priorities explicit
I separate urgency from importance, clarify dependencies and accountability, and establish a shared basis for decision-making.
Assess alternatives
I compare options by considering not only features and cost, but also risk, integration, internal capability, continuity and sustainability.
Coordinate delivery
I keep business functions, users, vendors and specialists aligned, connecting the initial decisions with the activities needed to make them operational.
Make the outcome sustainable
Roles, information, controls and management practices must enable the solution to continue delivering value over time.
I have applied the same approach in a limited number of focused external assignments: analysing requirements and options for the evolution of an operational ERP system, and carrying out an information security assessment with defined priorities and a roadmap.
06 Career
Twenty years of experience, from technical depth to end-to-end accountability.
The journey does not hide operational competence: it turns it into a practical foundation for broader decisions and for governing the IT function.
Systems · Analysis · Governance
2018 — present
Effecto Group — IT and Quality Manager
End-to-end responsibility for the Information Systems function across an international industrial group: applications, infrastructure, central and remote environments, vendors, contracts, budgets, continuity, security, compliance, KPIs and IT priorities.
2011 — 2018
aizoOn Technology Consulting — Software Analyst / Developer
Consultancy at Banca Sella on MiFID-related initiatives, from analysis to solution design and Oracle and PL/SQL development, including coordination of work assigned to external teams.
2007 — 2011
BCUBE — Software Developer / Analyst
Design and development for Oracle JD Edwards ERP, Business Intelligence and EDI flows, connecting applications, data, logistics processes and ERP-related systems.
2006
Kelly Services — IT Helpdesk
First professional experience, focused on user support and hardware and software maintenance.
IT service management
ITIL® 4 Strategic Leader
A strategic-level designation supported by:
- ITIL® 4 Strategist: Direct, Plan & Improve
- ITIL® 4 Leader: Digital & IT Strategy
Project management
ISIPM Project Management
A qualification that complements IT governance with a structured approach to project planning and coordination.
Business English
Cambridge BEC Vantage
Business English qualification — CEFR level B2. English used in international professional contexts.
Education
Management Engineering
Five-year degree — University of Parma. State qualification to practise as an Engineer in Italy.
Languages
International context
- Italian — native
- English — professional
- French — basic
- Chinese — learning
07 Contact
Get in touch.
To learn more about my professional background or to get in touch, you can email me or connect with me on LinkedIn.